Thursday, September 13, 2012

A Moment of Solidarity

During my lunch hour I like to read through the archives of blogs like they are a chapter book, my most recent catch-up being with Alice Bradley's Finslippy.  Today I came across a post she wrote a year ago and was floored.  Mainly because I had just lived her story no more than two nights ago with Clif (minus the tweezing part)...

When I shave I do it hip to, and including, toe.  There, I've said it.  Whew!  That feels so much better!  Thing is until right this very moment I've lived in shame of the fact that my lower extremity shaving rituals include my feet.  Why I have felt this way I'm not entirely sure, though I suspect it might have something to do with a girl once looking at me in shock and horror asking me if and why I would do such a thing.  I immediately stuttered a red-faced denial and forever more steered clear of the topic (luckily it doesn't come up very often so I can be lax in my diligence), vowing never to admit my dark secret.

But here's the thing: why on earth is shaving ones toes such an astounding concept?  Is Frodobia a thing? 

Reading the comments on Alice's blog not only made me feel more comfortable about my own Hobbit feet, but showed me how many people I share that boat of shame with.  Stand, we, united in our desire to rid excess body hair, no matter how negligible!

I also adore the smell of Windex.

What about your dark little secrets?

Friday, August 31, 2012

Friday Groove

It returns!  Today's Friday Groove is courtesy of a friend I met online through World of Warcraft.  Yes, I know there are all sorts of eyebrow raising things in that sentence, you'll just have to deal.  The characters in the game each have a distinctive dance and when I commented on one of the new styles reminding me of the Push Me Pull You dance from the original Dr. Doolittle, she said she thought it was actually inspired by this guy:


Are you prepared for awesome?  Are you sure??  Alrighty, carry on.

Tuesday, July 10, 2012

Fur Kids

Growing up the closest thing I was allowed to have as a pet was a fish.  Now, not to rile the fish lovers out there, I, too, love fish but I have a harder time counting them as pets.  Yes, they must be fed and their environment prettified and cleaned, but that about covers the bases of their needed care.  Leaves little to be desired in the cuddle department, is what I'm saying, and darn it if I don't want pets that can be cuddled!

I believe the combination of my incredible love of nearly all members of the animal kingdom and the inability to own a furry creature of my own helped direct me towards my veterinary technician degree.  Mid-way through my 2-year program I scored an externship at Pender Veterinary Clinic.  If you haven't heard of Pender it's a pretty substantial place, full of lots of doctors and techs and a bazillion appointments per day.  It's busy.

One day one of the vets came back to the treatment room with the most beautiful cat I'd ever seen, I was drawn to her.  I drifted over to hold her while the vet tried to determine a course of action.  The reason for this stunning feline's visit?  The man who brought her in stated it was his ex-wife's cat and it was peeing on his 2-year-old's blanket.  While that might have been true I think her obvious lack of welcome-ness at living trapped in a back bedroom, away from the other house cats that she did not get along with, may have contributed to her displays of displeasure.  This man had not had such considerations, however, and wanted to put her down.

Did I mention Pender is busy?  The vet who was treating Fen (the cat's given name) spoke briefly with the head receptionist about getting her into the clinic's kitten adoption program.  As Fen was 1) overweight 2) peeing inappropriately and 3) not a kitten, the receptionist confirmed the adoption program would not be in her future.  It may have been my immediate magnetic attraction to Fen that colored my perspective, but it looked to me like the vet might have been starting to lean towards the man's wishes to put her down.  My heart shattered and I spoke up, at least three times (each with increasing volume) that I would take the cat and foster her myself.  An impressive offering considering I was still living with my sister in her no-pets-allowed home for another month.  I asked the owner if he could keep Fen for just a few more weeks so I could take her when I moved into my own place.

Right on schedule a month later I met him in the Pender parking lot where he all but thew the cat carrier into my car and sprayed gravel several feet high as he peeled out.  I looked at Fen and took her home wondering how on earth I'd begin trying to find her a forever place to stay.  Turns out that was the easy part.  She and I quickly fell head over heels in love and I realized I was at a position I my life where I didn't need anyone's permission to decide to keep her for myself.  Not long after we booted the F in her name and she became my Zen, in most senses of the word.

Zen was the beginning of a line of animals that would come and go from my life over the next few years.  Turns out I seemed to be good at fostering pets and became a transition for a lot of great animals.  The strangest thing, though, was how each time one came to me it was like they entered a vortex to crazy town!  Wherever I lived the animals I housed displayed quirks and behaviors that baffled me to no end.  Still, I loved all of my fur children, no matter how off the wall their crazy was.  Below are the ones who left the biggest paw prints:

Zen (female muted calico/Siamese mix, age: over 10, not completely sure)

Zen was free fed before she came to me and it was obvious.  Our first change was to establish feeding times, she got breakfast and dinner.  The morning she started crying and clawing at my door for breakfast at 4:30 in the morning, however, was the morning she scored herself dinner only.  She licks plastic hours before her dinner time as an indication that she's hungry because she knows it drives me absolutely insane.  She licks my thumbs and uses them to wash her face and curls up in a little fur ball right next to my ribs at night to sleep.  She'll spend hours napping in my lap but before she settles she walks around in tiny circles, all four of her tiny paws kneeding phantom biscuits right next to each other until my muscles are tender.  She purrs so loud I can feel it and even her meows can't interrupt them.  She issues forth mournful, pleading, skin chilling cries in the middle of the night that sound otherworldly and beyond creepy to announce she has found a slipper or sock and will carry it through the house to some unknown location where we will spend the majority of the next day searching for it.  She is special but she is my first baby.

Berko and Luna (male grey cockatiel, female pearl cockatiel, age: unknown)

I have no idea what possessed me to get birds other than I love birds.  Honestly, I don't even remember how I got Berko but I found Luna at a pet expo as a companion for him.  This proved to be my most brilliant and fatal plan.  Berko lost all interest in me but became Luna's champion.  Luna would perch at the top of the cage and any time I came by to chat with her Berko would run, hissing, from wherever he was in the cage to her defense.  The problem was in an effort to get between her and the "threat" he would inevitably end up shoving her off her perch to land in a heap on the cage bottom.  Luna got pretty familiar with the cage bottom on her own as she would like to hang upside down from her perch, wings spread wide and head swaying back and forth.  I don't know if she would get dizzy or just not have a good enough grip but she'd always end up in the same place.  She was very blonde (I'm allowed to say that, I was once blonde, too.).

Spud (male miniature pincher, age: 2 years; deceased, 5 lbs full grown)

The last clinic I worked at was in a strip shopping center and shared an internal wall with a pet store.  Because Fate can find torture amusing we treated all of their new puppies.  I managed to resist the wide-eyed charm of an incredible number of adorable creatures that I just wanted to gobble up.  Accomplishment!  Until one night I was taking out our trash at the exact time a new batch of puppies was coming off the truck next door.  The owner of the pet store stepped off the truck with a furry potato in his hand and I knew the little fella was meant for me.  I thought about it overnight and next day took home my new little man.  Spud was 1.6 lbs when I got him and fit in the palm of my hand.  He looked like a land strider from Star Wars.  He learned to fight from Zen, who ultimately wanted nothing to do with him, and therefore seemed to think he was a cat.  I fastened little black felt bat wings to his kitten harness when he outgrew the ferret sized one I started him in.  While itty bitty in size he was gargantuan in personality.  One time on a walk around the Tidal Basin to see the cherry blossoms he ran right up to the mouth of the biggest bull mastiff I have ever seen.  That dog could have swallowed Spud like one might accidentally swallow a gnat but I think he knew Spud would make him regret it.  When he wasn't causing mayhem he would shimmy me like a monkey in a tree and settle for a nap in the crook between my neck and office chair.  Spud passed away suddenly when he was 2 years old on the one night I didn't come straight home after work.  I wasn't there and didn't get to say goodbye but I hope he knows how much I loved him and how much I miss him still.

Thayer (male, silver tabby-ish, age: roughly 4-5)

After Spud passed I thought Zen needed a friend, which is an incredibly funny thing to think.  If you know Zen you know she wishes she was an only child.  A friend of mine was sharing his adventures in searching for a cat at various shelters and rescue groups and out of some crazed curiosity I decided to check our local offerings.  There on a rescue website, full of special-need cats I knew I couldn't help, was a massive pair of leaf-green eyes staring up at me from the front of a cage.  They called him Thayer and was only a couple months old at the time and I was certain he was already spoken for (kittens get adopted so fast) but thought I would ask about him anyway.  I was shocked to find out I was the first to inquire and without a second thought said I couldn't wait to meet him and give him his forever home.  I arranged a meeting with his foster mom and we hit it off.  He was precious and "carried" (really tripped) over this gangly bright green stuffed monkey that was bigger than he was.  Thayer was too young to take with me yet but I signed all the paperwork and waited anxiously for him to grow a little bit more.  We now call him Monkey (short for Monkey Face), or Monks, much more often than we do Thayer.  He doesn't know he's a cat.  He steals the dog food and latches onto Kenya's face like an alien face-hugger.  Don't judge, they are in love.  He has almost zero sense of balance, falls over when standing still, runs into things like walls with his face and can jump like no other yet always manages to look surprised by his success.  One of our greatest entertainments is watching him collapse on the ground and attack himself on his back end, bite his hind feet and rabbit kick himself in the face.  Twice he has attacked himself so hard he screamed.  When he isn't being completely mental he sleeps in my lap and follows me around more than the dogs.

Teva (female, black lab, age: around 7-9-ish)

Clif and I hadn't been dating long when he told me he wanted a dog.  His desire for a yellow lab became the hunt for a black lab and before I knew it we were pouring through websites trying to find a perfect fit to our dynamic.  It would be his dog but since I was hoping for a long term relationship I wanted the chance to have a little input in the decision.  We found a listing that sounded perfect and ended up meeting Ms. Tootsie and her foster dad half way between DC and Richmond in a restaurant parking lot.  It was pretty much love at first sight so we transferred her meager belongings to our car and took her home.  The details are fuzzy but I'm pretty sure I had to work that day which meant I was absent for those first crucial bonding hours.  There were several weeks that I resented Teva (Ms. Tootsie had to go) and I'm sure she resented me.  I am convinced she viewed Clif as her mate and me as competition.  This broke my heart as all I wanted was to love and bond with her and she was not having it.  It took time but eventually we settled in.  She is our emo girl, inclined to sit in a corner and watch the world go by from under her eyebrows.  Just about the only time I can actually get her to come to me is if I'm holding cotton balls, she loves it when I clean her ears.  She is sweet and gentle, unless you are feeding her a treat, then make sure you check all your fingers are in tact.  She is a great cuddle buddy and my heart lifts when we let her off leash to run free on our trips to the country.  Her doggy smile is beyond infectious.

Kenya (female, German Shepard/Catahoula Hound mix, age: 4-5-ish)

Kenya was supposed to be a miniature pincher for me.  I came home one day to find Clif exploring listings of dogs up for adoption and asked him what on earth he was thinking.  He said he wanted to surprise me with another min pin, which at first I thought was crazy but Spud had been so great and I was so caught off guard I went along with the idea.  None of the pins that were available looked right for us so when asked what other breeds I like I said Rhodesian Ridgeback.  This somehow managed to lead us to Kenya's listing and let me tell you, Rhodesian she is not.  Before I could fully process what was happening we had an appointment to meet her.  The entire time we were there I kept trying to find a way to say I didn't want a second dog, especially another big dog, and why hadn't we really sat down to discuss this?  Clif loved her but all I could do was nod/shrug in confusion.  We left the foster home with a date for Kenya to come home.  For a week at least she would not. Sit. Still.  She was restless and wandering and I couldn't get her to just calm the heck down!  I am all about the chill, low maintenance animals and she was not fitting the bill.  I figured since she was supposed to be "my" dog I could decide that I didn't want her.  For 6 months I tried to find a new home for her until Clif told (yelled at) me in no uncertain terms that we were keeping the dog.  This is not a decision I was happy with at first but over time she settled.  Her desire to do anything and everything to please us at first was cumbersome and led to chaos, eventually it made her incredibly trainable and well-behaved.  She is the friendliest, most loving, most beautiful dog I've known and I can't wait to climb in bed at night and tell her "ok" so she'll leap up next to me and snuggle down along side me with her head resting on my shoulder.  She is so potently gassy she can clear a room in seconds.  She is sassy and sweet and wants so desperately to please, which she does ever so well.  At first I couldn't imagine life with her, now I can't imagine it without.

Tuesday, June 12, 2012

Secrets From a CSR

A friend and I found ourselves in an analytical discussion regarding the behavior of people seeking customer service help (really the nature of people in general these days) and how difficult it makes it to work with them and render the assistance needed.

We have come to the conclusion that we live in a place and time full of self-serving, entitled people with little to no concept of accountability while possessing the fine tuned skills to make any and every issue the fault of anyone but themselves.  Think about it for half a second and I can guarantee you'll come up with at least a dozen real-life examples of this without breaking a sweat.

Here's the thing, there's a reason we have such adages like not biting the hand that feeds you, catching more bees with honey than vinegar and treating others the way you would want to be treated.  Sound vaguely familiar?  Hopefully they nudge your common sense, too.

We all get angry and frustrated when things fall apart or don't go the way we expect, but when we all get angry and frustrated without any checks and balances then we leak on everyone around us and pretty soon we're in the emotional equivalent of The Happening and left trying to muck through mayhem.  Keep it in check, people, you'll get so much further.  The concept herein applies to pretty much every interaction that can occur between people, but I'm going to try to focus on just one of those today.

It almost seems like the norm: you just can't get good customer service any more.  In a lot of cases I believe that to be completely true.  I think good customer service is a dying art when it should be fostered and improved.  I also truly believe that there is great customer service out there that is dying because people think they need to be entitled, demanding jerks to get any help, thereby crushing the soul of representatives trying to do the best job they can.  And it works!  Admit it, any time someone is enough of a jerk about something they get exactly what they want, whether it is deserved or not.  And so we learn the only way to get anywhere with customer service is to berate them into submission.

Here comes the secret:  Chances are the kinder, more patient and understanding you are with someone who is trying to help you, the more you will gain as a result.  You wouldn't want to give someone extra consideration when they treat you poorly so why expect the same of anyone else?  Yes, it is the job of a customer service representative to take care of the customer, however, it is much easier to take care of a customer who isn't raging, belittling and generally making said representative put the most minimal amount of effort into satisfying your belligerence just enough to get you off the phone. 

While you may think you know that customer service means nothing more than push button menu options, automated assistance that isn't assistance at all and underpaid desk monkeys who don't know their head from their back end, at the end of the day you know nothing about the things that can be impacting someone's ability to do their best to help you.  Computers can be unreliable, messages can get lost, emails disappear into cyberspace and the person answering your phone call could be part of a team of a hundred people who have had the opportunity to drop a ball somewhere that is completely out of their hands.  That says nothing about that fact that unless you work for a company how can you know the reasons behind their policies and procedures which dictate the way they operate?

There are people out there who want to do more than cash a paycheck, they may genuinely want to do a great job and provide you with excellent service.  It would be SO much easier for them to do it if you didn't treat them horribly yet demand their gracious attention to your needs in return.

It is my hope that the next time you get too little sleep, have a rough day, are distracted by personal life concerns, experience a computer error, loose a document, make an honest mistake, encounter a policy change or are learning something new and so might not have a perfect grasp of your task that you remember we are all human and to extend the graceful courtesy to others that you would hope would be extended to you.  Challenge yourself to remember that people you encounter, in any capacity, can be coming from any of a million different places that you know nothing about.

Thursday, May 31, 2012

Home



The saying goes, "Home is where the heart is."  If we take that concept at it's most broad and basic definition, and consider where our heart is to be wherever we are most aware of it full of love and joy in our chest, I'd say I'm blessed to be able to claim a multitude of homes.

To me Home is:

-The brick and mortar my husband and I stretched ourselves to buy where we could share our life.
-The brick and mortar my parents share their life in where I was raised.
-Singing my favorite songs, the ones I feel so much they make my chest ache.
-Clif's arms.
-Sitting on the screen porch of the family house in Lurray, watching the river drift by.
-Spending a weekend evening on the couch with a classic Disney movie marathon.
-Garden tomatoes and cucumbers on a hot summer day.
-The smell of rain late in the spring when summer days have started but there's still a cool breeze.
-Blissful submersion in water where I could swim for hours.
-Pedicures in the company of glorious girlfriends
-Our house after a day of cleaning when the lamps cast a warm glow and everything shines.
-Snuggling under a pile of blankets with a roaring fire in the fireplace and a mug of cocoa.
-Cooking brunch with Clif late on a Saturday morning.
-Sunday morning worship.
-Road trips with the windows rolled down and radio turned way up.
-Getting lost in the world of a great fantasy book.
-Sunset in the mountains.
-Sunrise at the beach.
-Dancing.

What is Home for you?

Wednesday, May 16, 2012

(Wednesday) Friday Groove

I know it's Wednesday but I'm going out of town for a long weekend trip so that makes it MY Friday!  My sister and I took this House dance class once, which was both amazing and baffling, and this was the song the teacher taught with.  It's the perfect blend of chill and funk, keeps you going but at a more relaxed pace.


Thursday, April 19, 2012

Overacitve

This past weekend I commiserated with one of my girls.  She was psyching herself up to spend some quality time with a very nice fella by joining him for a showing of Cabin in the Woods.  As a token of support I decided to read the spoiler online.  She came out of the weekend loving the movie.  I came out of it with nightmares of the walking dead and gore-spouting fish-head men.

It is not news to those that know me that I do not do scary.  Do. Not. Do. 

Growing up has done little to stem my irrational fears.  My intelligent, well-educated, logical brain can't hold a candle to my herd-of-frisky-wild-ponies imagination.  No amount of logic, reason and reality can overcome my sheer terror at the thought of most things portrayed in horror flicks.  Especially zombies.  Needless to say this little reality of mine brings no small amount of joy and entertainment to my friends and loved ones (*ahem* torturous husband of mine...) who thrill in trying to get me to watch these movies, insisting it's all fake and really, it's a great movie, I'll love it!  And so I have become proficient at insisting back that, no, really, thank you but I'll pass.  I SAID I'LL PASS!

Except I'm not entirely proficient.  I have this incredible curiosity and no amount of refusal to watch all things horror, knowing how it affects me, can save me from wondering what happens, and so I read the spoilers.  This, one might think, is a win win!  When you can't see and hear all the scary stuff then it really should be a cakewalk.  Famous last words!  For three nights after reading the spoiler for Cabin in the Woods I dreamed like it was my job about running from Things In The Woods and getting trapped in underground lairs of sacrificing.  The first night was so bad even multiple trips to the bathroom for a glass of water wasn't enough to break me out of the horror and I'd close my eyes only to be exactly where I'd been when I woke up.

Some of you are probably shaking your head in disbelief at any of a variety of components that make up my particular brand of crazy, but it's true.  Some examples:

1) Years ago I made a friend play Silent Hill so I could watch it to satisfy my curiosity.  After insisting to me that he had to hear the game at least a little bit so he could tell where bad things were I allowed the volume to be turned up to a whopping level 4.  He tried to insist it was really much easier to see the game if the light in the room wasn't as bright as the sun but he lost that battle.  For three months after that weekend I had dreams about Pyramid Head and would wake up in the morning thinking to myself if when I opened the bedroom door there was a pair of undead mannequin legs standing outside of it.  I hadn't found the gun yet (typical survival game challenge) and needed to run past it, snatch the car keys off the hook and sprint for the car.  Not kidding.  The mornings when the fog rolled in my 3rd story view of our empty condo pool was particularly disturbing.

2) Shaun of the Dead.  I adore Simon Pegg, his movies are awesome, unfortunately no amount of adoration and funny can overcome the amount of zombie in this one.  I have watched it in completion and count that as a feather in my cap, even though just the other day I had a blood rushing twinge of fear remembering the scene where he walks to the convenience store and you can see the zombies lumbering down the street in the not-so-distant background.  In case you forgot, that movie is 8 years old.  I'm just sayin'.

3)  I have never, ever seen Jaws, or any of it's reincarnations, and yet I am petrified of being in water I can't see through.  As a kid I could manage to get myself into a lake or river but when it came time to climb the dock ladder to get out I would do it so fast it was a miracle I never slipped and cracked my head on something.  I'd always have to take a minute standing on the dock to let my heart rate slow and the blood to drain back out of my face.  Let's not forget the water tubing and how I was the only person who would hand over hand pull myself to the back of the boat so I could step right from the tube onto the ladder.  Swim the distance between the two?  You must be joking.

4) Remember that Jason movie?  One of the originals, I think, the one where he breaks through the basement staircase and that one guy is a gonner?  That is one scene of maybe two I have ever seen of ANY of those movies and I saw it 15 years ago.  It was at my first job at a dog day care center.  I was at reception and it was on the tv in the adjacent office, I couldn't help stealing sneak peeks (that curiosity thing).  To this day sometimes when I come out of our basement I stand at the top of the stairs feeling not entirely unlike I did climbing out of the lake.  I never even notice that after the first step or two I practically sprint the rest of the way.  Sometimes my imagination kicks into overdrive and not only am I running up the stairs, I'm running up it sideways with my back against the wall so I can see where I'm going and what might be coming behind me.

5) When I was still somewhat newly old enough to be left home alone I was left home alone on a stormy night.  I hadn't watched anything scary but managed to let myself be convinced that the sound of acorns hitting the roof over the dinning room were traveling in a distinct direction and meant someone was walking on the roof.  My parents came home to me huddled in the rocking chair facing the front door and both entrances to the living room in terrified tears with every light in the house turned on.

Things I blame for my crazy:

1) Siblings insisting on playing hide and seek in the dark, stormy days were a bonus.  I was always It, no lights allowed. (love you guys!)

2) When I was 3 we went to Disney World.  20K Leagues Under the Sea was a pretty great ride until you got to that back corner of the tank where in the depths of the shadows you could see the red, glowing eyes and hints of tentacles of the giant squid.  I remember that squid like I saw it yesterday.

3) People seeking pleasure in trying to push my scare buttons.  Like that one time a particular someone (*ahem*) crept silently into the bathroom while I was taking a shower and when I opened the curtain I was so startled and scared I burst into tears and sobbed for a good 10 minutes.  (The movie Psycho plagues me now and then but I've never watched even a little bit of that one, either.)

What I'm trying to say is I'm sensitive.  No amount of lighthearted finger pointing, however, will change the fact that at the end of the day my inability to cope with the obviously fake and fictional is something bred in my own head that I've never been able to fully overcome. And maybe, just maybe, it's something that every so often I feed a tiny bit by pushing my own buttons, but I'll never admit it out loud.